FAQs

How far in advance should I place my order?

Earlier the better! Supplies may need to be ordered for your event. Depending on the time of year certain colors, and themed balloons may be limited. It is always best to secure your decor no later than two weeks prior to your event *Any rush requests are subject to a Rush Fee.

How Do you Accept Payment?

Deposits and Balances can be paid by Credit/Debit Card, Venmo and or Zelle. *no cash or checks will be accepted

Can I secure my date without having all the event details?

Yes. There is a Deposit Now, Details Later option on our inquiry form. A non-refundable retainer of $150. is required to secure your date & time.

How much do you charge?

All displays are different. With that being said, pricing is based on your design request; size and style of the décor. For help please visit the Pricing Guide linked in our Inquiry Form.

Do you charge a Delivery Fee?

Yes, as of 1/1/2026 the delivery rate has increased to 25%. This will be applied to cover Mileage & Transportation. For delivery/install of locations over 30+miles, an additional $60. will be applied.

Do you have a minimum?

There is no min. to order however, $350 is the minimum for Delivery/Install.

Do you Provide Mock-Ups?

Mock Ups can be provided for Corporate displays of $800+ after deposit is received. A mock-up for a social occasion is on a case by case basis, and only after a deposit is received.

Can you use balloons I have purchased?

No. I am unable to create any desired design using pre-purchased balloons/off brand material. Our primary focus is to design and create a stunning display that is exactly what you envisioned. It is only best to use the high-quality branded materials know and trust.

Notice

Event date & time is NOT secured without a deposit.

If cancellation is needed 14 or more days prior to event date:

100% of all monies paid will be applied to another event rescheduled within 6 months.

No refunds will be given.